Cookies are short lines of text that are downloaded onto the User’s device when he/she visits the Website, which, on every successive visit enable the website to recognize the User’s device. They have different purposes, which include remembering the user’s website preferences and, in general, improving the browsing experience. They also help guarantee that advertising content displayed online is more oriented towards the user and his/her interests. Based on function and purpose, cookies can be subdivided into technical cookies, profiling cookies and third-party cookies.
Please note that by default all web browsers are set to automatically accept cookies. Visitors/users can however change the preset configuration. As mentioned above, however, dismantling or cancelling cookies could hinder optimum use of certain areas of the website and jeopardize use of services requiring authentication.
Many of the cookies used are automatically cancelled by the User’s hard disc at the end of every browsing session (session cookies). However, some cookies remain on the hard disc. They remain there for quite a long time (even several years) for practicality reasons: after the User’s first visit to the Website, the system will be able to recognize on every successive visit that the User has already visited the website and will then recover the User’s request and data preferences. These cookies enable the User not to have to re-enter his/her password or fill in forms on every successive visit. As we have said, these cookies can also be deactivated by selecting the corresponding settings in the browser’s specific options. However, we stress that by doing this the User will not be able to use all the functions of the Website.
Cookies can also be those of the Website itself (used, for example, to find out the number of pages visited within the website) or those of third parties (generated by other websites to provide content on the website being visited). This website may use anonymous third-party cookies, in order to manage the provision of advertising messages in a dynamic and evolutive way. The most commonly used browsers provide the opportunity to block third-party cookies only, accepting only the website’s own cookies. Furthermore, some companies who generate cookies on third-party websites offer the opportunity to deactivate and/or inhibit own cookies simply and immediately, even when these are anonymous, i.e. do not include the registration of personal ID details (such as the IP address, for example).
How to disable cookies
Most web browsers are initially set to accept cookies automatically. The User can change these settings in order to block cookies or to inform the website that cookies are being sent to the User’s website. Cookies can be managed in various ways. The User can refer to the help screen on his/her browser to find out how to adjust or change his/her browser settings. If the user has several devices, for example PC, smartphone, tablet, etc., he/she must ensure that each browser on each device is adjusted to reflect his/her relative cookies preferences.
We remind you, however, that disabling browsing or functional cookies can affect the website’s functioning and/or limit the service we offer.
For any third-party cookies used on our website, below is the link to the website on which you can disable them.
For further information about cookies and to manage your preferences on third-party profiling cookies you can also visit
Technical cookies also include those used to statistically analyze website access and visits, otherwise known as “analytics”, which have a purely statistical purpose (not a marketing or profiling one) and gather information anonymously by aggregation and are not able to trace individual users. These strictly necessary cookies cannot be disabled using our website’s functions. In general, they can be deactivated and/or completely eliminated at any time via your browser’s settings.
Below, for every technical cookie used on the Website we detail the name, the purpose and, where applicable, the conservation time.
TYPE OF COOKIE
this session cookie is used when the user logs in in such a way that he/she can be recognized when he/she accesses the website’s reserved pages
system cookie necessary to maintain the user session.
this cookie is tracked if a user has accepted or otherwise use of the Website’s different types of cookies
This cookie is used by Clippings.com to insert the widget into the Website’s product data sheets for UK users
Profiling cookies, in the words of the Guarantor, “are used to create profiles relating to the user in order to send advertising messages oriented towards the latter’s web browsing preferences”. For first-party profiling cookies (created, processed and managed directly and not by a third party) a communication to the Guarantor is also necessary.
This Website DOESN’T use first party profiling cookies.
While browsing on the Flos S.p.A website, the User may receive on his/her terminal profiling cookies of other websites or web servers (called “third-party” cookies): this happens because there may be elements such as images, maps, sound, video, social content and specific links to websites of other domains on the website, which reside on other servers than the one the requested page is on. In other words, these third-party cookies are set directly by the managers of websites or web servers other than the Website. These third parties can in theory set cookies while visiting the Website and thereby obtain information on the fact that you have visited a Flos S.p.A. website, to use this for profiling purposes.
Users who don’t want Google Analytics cookies can prevent them being saved on their PCs by means of the “Additional browser component for deactivating Google Analytics” at the address https://tools.google.com/dlpage/gaoptout.
Further information on the processing of these third-party cookies is required of third parties by law and we provide links to all of the said third parties below. If the user decides not to authorize use of third-party cookies, he/she can only use the website functions that do not require these cookies.
Below, for each third-party cookie present on the Website, we detail the name, purpose, name of the third party who keeps the information and the corresponding link to the third-party website.
• Google AdWords
Advertising enables Google and many of the websites and services it uses to be provided free. You will not find pop-up advertisements on Google and every year we close the accounts of hundreds of thousands of publishers and inserters who violate our regulations, including advertisements containing malware, advertisements for counterfeit articles and advertisements that attempt to make improper use of your personal details.
• Adwords remarketing
This information helps us assess the efficiency and performances of an advertising campaign directed at the pages of our website. We also use this information to improve the communication message in the next campaign.
This website uses Clicktale web analysis service. Clicktale can record the clicks of the mouse, the mouse’s movements, scroll the activity and any typed text on this website. Clicktale does not gather personal identification information (pii) that is not voluntarily entered on this website.
Clicktale does not track browsing habits using websites that do not use Clicktale services.
We use technologies such as cookies, pixels and local saving (in the browser or in the device, similar to a cookie but able to contain more information) to provide and study a range of products and services. We use these technologies to: make it easier and faster to use Facebook; to activate functions, save information on you (in your device or in the browser cache) and on your use of Facebook; to display, study and improve advertising; to monitor and study your use of products and services; to protect you, other people and Facebook. For example, we can use these tools to find out if you have visited Facebook, help you use social plug-ins and share buttons or find out whether you are interacting with advertising partners or the platform.
We use the information, obtained from limited and anonymized monitoring, to improve the website’s browsing paths. This information, for example, helps us understand the number of pages viewed, the search engine of origin, the key word used.
• Google maps
These cookies are used by Google maps. They do not contain sensitive or personal information.
We use these cookies to understand behavior during browsing and improve the browsing experience.
• New relic
These cookies are used to monitor performance anonymously during browsing.
New relic policy
Some of our pages use Twitter buttons and feeds. Twitter may set cookies for these components.
These cookies are used to save information such as the logged-in user, the preferred language and the preferred volume and hd display.
Some of our pages have YouTube videos incorporated. YouTube may set cookies on your PC for these components.
Conditions for use of the website
By gaining access to www.flos.com, you agree to the following terms and conditions. These terms and conditions may be updated and/or modified at any time by Flos S.p.A., without notice.
www.flos.com, its contents, the trademarks and logos, text, images and graphics, software, sounds and databases, their format and the way in which they are presented, published or reproduced, are the exclusive property of (or granted by third parties to) Flos S.p.A. and are protected by Italian and international legislation, with particular reference to the legislation on industrial property rights and copyrights.
The website may be consulted for information and advertising purposes only.
Any use of the website other than those described above, including the reproduction and copying, in whole or in part, distribution, publication, the modification or processing thereof in any way whatsoever, and reverse engineering, will be regarded as illegal and will lead to prosecution.
Flos S.p.A. accepts no liability whatsoever for any inaccuracies in the information contained in www.flos.com, and is therefore unable to provide any guarantees in this regard.
Flos S.p.A. is unable to guarantee the continuous updating of the information contained in www.flos.com.
Flos S.p.A. therefore declines all and any liability for direct or indirect damages of any kind that might be sustained by third parties in respect of www.flos.com and the news and information contained therein.
Flos S.p.A reserves the right to make changes to or remove the data and information contained in www.flos.com at any time, without notice.
Any links to other sites are provided solely for the user's convenience. We are unable to offer any guarantee whatsoever in respect of such sites or their contents, for which we expressly deny all liability.
"www.flos.com may contain social network plug-ins (referred to below as SN). These plug-ins may take the form of such buttons as 'like', 'I like this', and similar. If you go to one of our web pages which contain a plug-in of this kind, the web browser will connect to the SN servers directly and the plug-in will be displayed on the screen through the browser connection. The plug-in informs the SN server of the pages that the user has viewed. If a SN user goes to the www.flos.com web page while connected to his/her account, the information in question will be linked to the account of the SN concerned. The information will also be linked to the account of the SN concerned if the plug-in functions are used (by clicking on the 'I like this' button or posting a comment, for example). Further information on the collection and use of data by the SN, and the rights and methods available to protect the privacy of the user in relation thereto, may be found in the data protection sections of each SN. If the user does not wish to link his/her use of our web pages to his/her SN account, he/she should leave the SN before gaining access to such pages".
INFORMATION ON DATA PROCESSING PURSUANT TO ITALIAN LEGISLATIVE DECREE 196/2003 and its subsequent updates and amendments
1. Data processing purposes and methods Flos S.p.A. informs the users of its website that their personal data shall be used solely to provide them with information on our company, distribution network, products and news, and to carry out direct marketing, market and other research activities with a view to improving our products and services.
The personal data may be collected electronically or in hard copy format, will be protected by appropriate, updated safety systems and will be stored in a safe and controlled place, in accordance with the provisions of Italian legislative decree 196/2003.
The supply of the data is purely optional. However, if the user does not supply his/her personal data, Flos S.p.A. will be unable to supply the services and information specified above.
2. Parties or categories of party to which the personal data may be passed on, or which might come into possession of the data in their position as processing operators or data distributors The personal data passed on by the user will be used by Flos S.p.A., its employees and collaborators, branches and subsidiary or affiliated companies, in Italy and abroad, solely with a view to providing the services for which they were obtained.
The personal data may also be passed on to electronic communication service providers, centralised information systems managers, mailing companies, research organisations, the professionals advisors and consultants of Flos SpA, and non-profit associations or foundations.
3. Rights of the interested parties. Identity of the data controller and its representative, where applicable. How to consult the updated list of data processors.
The data controller and processor is Flos S.p.A., with head office at Via Angelo Faini 2, Bovezzo (BS), Italy, which may be contacted in writing with a view to exercising the rights laid down in article 7 of Italian legislative decree 196/2003, as follows:
Right to Access Personal Data and Other Rights
1. The party concerned has the right to obtain confirmation as to whether or not his/her personal data exists, whether recorded or otherwise, and to receive copies of such data in an intelligible form.2. The party concerned has the right to be informed of:a) the source of the personal data;b) the purposes and methods of the processing;c) the logic applied to the processing, if this takes place electronically;d) the identity of the data controller, data processors and designated representative under the terms of Section 5(2);e) the organisations or categories of organisation to which the personal data may be passed on and which may come into possession of said data in their capacity as designated representative(s) within the country concerned, data processor(s) or person(s) in charge of the processing operations.3. The party concerned has the right to: a) the updating, correction or addition to the data;b) the deletion, conversion to anonymous form or removal of data processed unlawfully, including data whose retention is unnecessary for the purposes for which they have been collected or subsequently processed;c) certification to the effect that the organisations to which the data is passed on or distributed are informed of the operations referred to in points a) and b) above, and the contents thereof, unless this should be impossible or requires the deployment of resources which are clearly disproportionate in respect of the right to be protected.4. The party concerned has the right to object, in whole or in part, to the following:a) the processing of his/her personal data, even if such data are of relevance to the purpose for which they were obtained, when there are legitimate grounds to do so;b) the processing of his/her personal data for advertising or direct sales purposes or with a view to carrying out market or commercial communication surveys.